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Support Officer--Alocet Position: Support Officer Company: Alocet

本文发表在 rolia.net 枫下论坛Support Officer--Alocet

Position: Support Officer
Company: Alocet

About Alocet

Alocet is a 5-year old, Toronto-based company focused on being
the leading provider of
management software to the service industry. SInce 1999, Alocet
has helped thousands
of companies increase their efficiency and profitability by
providing sofware solutions that
automate their day-to-day operations.

Alocet's strong market presence and large growth potential make
it an attractive
employer for candidates who are interested in being instrumental
in the rapid expansion
of a young company.
About the position

As a Support Officer you have two responsibilities:

First, you provide primary technical support to Alocet
customers. This means that you
take questions from users concerning the operation of Alocet
software and, in turn,
provide solutions to those questions. Technical support is
provided via telephone, E-mail
and Internet forum.

Second, as a member of our development team, you participate in
the development of
both Alocet's existing products as well as our next generation
of software. Your roles, in
this regard, include documenting user feedback about Alocet
software, identifying viable
changes, implementing those changes and then testing the
pre-released software.

Qualifications

The successful candidate will:
? Have completed a post-secondary program.
? Be proficient in the use of Microsoft Windows, Microsoft
Office, the Internet and
Email.
? Posses the ability to learn new tasks.
? Have strong written and oral communication skills.
? Be capable of working both independently and in a team
environment.
? Be capable of handling multiple projects simultaneously.
? Be available for work starting August 1, 2003.

Contact information
Phone: (416) 644.5429
Fax: (416) 984.8437
E-mail: jpalko@alocet.com更多精彩文章及讨论,请光临枫下论坛 rolia.net
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