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Job Title:
Getronics Canada Inc.
Desk Side Support/Field Service Representative - posting # 03-TE-082
Job Description:
--------------------------------------------------------------------------------
Getronics is one of the world’s leading providers of Information and
Communication Technology (ICT) solutions and services – Planning,
Deploying, Managing and Maintaining our clients’ networks. With
annual revenues of more than 4.1 billion Euros, over 29,000 employees
and a direct presence in 36 countries, Getronics works with many of
the world’s largest companies to help them maximize the value of their
technology investment.
QUALIFICATIONS:
- 2 – 5 years experience
- A+ Certified
- Microsoft certification to MCP with minimum Network Essentials and
Windows XP
- Proficient in Windows 95/NT/2000/XP, MS Office, Internet and various
Mail Systems
- Proficient in PC support with hands-on experience
- Understanding of LAN/WAN networking infrastructure
- Ability to complete hardware repairs
- Ability to lift and carry up to 50 pounds
- MCSE, Novell and Banyan certifications are an asset
- Ability to work in a team environment
RESPONSIBILITIES:
- Provide desk side problem resolution
- Provide and/or coordinate training for users on an as needed basis
- Knowledge and understanding in PC hardware and software support
- Answers and logs calls within determined guidelines
- Analyzes and interprets inquiries: provides information, advice or
instructions and assists in problem resolution
- Escalates calls within parameters
- Interfaces with internal departments and outside vendors and acts as
liaison during problem resolution
- Participate in project planning, implementation and documentation
- Contribution of new ideas to continued process improvement
- Ability to work in a team environment
- Ability to correctly interpret and follow work instructions
- Shift work may be required
Position requires THE USE OF A CAR.
LOCATED IN SARNIA
********* PLEASE QUOTE FILE #03-TE-082*********
********************** NO TELEPHONE CALLS PLEASE *********************更多精彩文章及讨论，请光临枫下论坛 rolia.net
Job Title:
Getronics Canada Inc.
Desk Side Support/Field Service Representative - posting # 03-TE-082
Job Description:
--------------------------------------------------------------------------------
Getronics is one of the world’s leading providers of Information and
Communication Technology (ICT) solutions and services – Planning,
Deploying, Managing and Maintaining our clients’ networks. With
annual revenues of more than 4.1 billion Euros, over 29,000 employees
and a direct presence in 36 countries, Getronics works with many of
the world’s largest companies to help them maximize the value of their
technology investment.
QUALIFICATIONS:
- 2 – 5 years experience
- A+ Certified
- Microsoft certification to MCP with minimum Network Essentials and
Windows XP
- Proficient in Windows 95/NT/2000/XP, MS Office, Internet and various
Mail Systems
- Proficient in PC support with hands-on experience
- Understanding of LAN/WAN networking infrastructure
- Ability to complete hardware repairs
- Ability to lift and carry up to 50 pounds
- MCSE, Novell and Banyan certifications are an asset
- Ability to work in a team environment
RESPONSIBILITIES:
- Provide desk side problem resolution
- Provide and/or coordinate training for users on an as needed basis
- Knowledge and understanding in PC hardware and software support
- Answers and logs calls within determined guidelines
- Analyzes and interprets inquiries: provides information, advice or
instructions and assists in problem resolution
- Escalates calls within parameters
- Interfaces with internal departments and outside vendors and acts as
liaison during problem resolution
- Participate in project planning, implementation and documentation
- Contribution of new ideas to continued process improvement
- Ability to work in a team environment
- Ability to correctly interpret and follow work instructions
- Shift work may be required
Position requires THE USE OF A CAR.
LOCATED IN SARNIA
********* PLEASE QUOTE FILE #03-TE-082*********
********************** NO TELEPHONE CALLS PLEASE *********************更多精彩文章及讨论，请光临枫下论坛 rolia.net
